Mrs X qualified for a personal budget enabling her to have total choice and control over where she went for her support. Mrs X took her Personal Budget and chose Mental Health Matters to provide this support. Mrs X decided a Personal Assistant would best meet her needs, her Personal Assistant supports her to access public transport, attend a coffee …

Phoenix Community Support Service Telephone: 0300 323 0083 Office: Room 204, Aidan House, Sunderland Road, Gateshead, NE8 3HU Phoenix Community Support Service enables you to live your life to the full with support and coaching from your personal assistant. We will match you with a Personal Assistant who matches your requirements. Your Personal Assistant …

Summary: Staff at Redcar and Cleveland Wellbeing Service scheduled a guest speaker to attend the drop in service to share information regarding Personal Budgets. Many service users became a little confused and struggled to see how this payment will help them to design their road to recovery. AH approached staffs after listening to the presentation and …