Talking Changes

Address: Craglea, Lanchester Road Hospital, Durham, DH1 5RD
Tel: 0191 333 3300
Fax: 0191 333 3301
Opening hours: Monday-Thursday 9am-8pm, Friday 9am-5pm

What does the service do?

One in four people experiencing mental health difficulties and many do not access help. Talking Changes is a new service designed to help anyone living in Co Durham and Darlington to deal with common mental health problems such as stress, anxiety or depression as well as panic, phobias, obsessive compulsive Disorder (OCD), bulimia and post traumatic stress disorder.

Is the service for me?

Offering a range of talking therapies, this free, confidential service is open to you if:

  • You are aged over 16
  • You live in Co. Durham or Darlington
  • Your mental health is causing you concern and/or is affecting your employment

Support is provided by trained professional and is available in a wide range of locations in the County Durham and Darlington area. We deliver services through a range of face to face, telephone and computer treatments all shown in research to be effective.

How do I access the service?

If you feel this service could help you with your mental health, you can refer yourself for support by calling us on 0191 333 3300. Alternatively, your GP or other health/social care professional may recommend that you try our service, and they may make a referral on your behalf.

What can I expect?

Talking Changes provides a wide range of interventions which will help you to gain a better understanding of your problems, and to identify possible things you can do to overcome them.

Shortly after you make contact with us (via your GP or directly) we will contact you to arrange an initial discussion with one of our clinical staff, this is usually by telephone. This will help us understand some of the problems you have been experiencing and discuss what we can offer.

If our service is likely to help, a member of our staff will be in touch to set up treatment. Our flexible approaches to the delivery of these treatments (in groups, by telephone, online or face to face) will allow us to find the best package to suit you and your needs as quickly as possible.

The contract for this service is overseen by Sarah Wileman, MHM’s Transformation and Partnerships Manager. You can contact her for business enquiries at swileman