Gateshead Out Of Hours Service

Telephone: 07912 307935 – you can reach us on Thursday between 4.30pm-8.30pm or Saturday/Sunday between 12.30-4.30pm
All sessions take place at the Gateshead Clubhouse, Worcester Green, Gateshead NE8 1NH.

The Gateshead Out Of Hours service provides opportunities for people to have somewhere to go, to meet other people, share in interesting and fun activities and receive support and advice from dedicated staff.

What you can expect from us:

This service, as its name implies, is open at times when other statutory and voluntary sector services are closed. These are times when people who suffer from mental ill health often feel lonely, isolated and depressed with nothing to give them positive things to do or be a part of.

The service is open on three days each week: on Thursdays from 4:30pm to 8:30pm as well as on Saturdays and Sundays from 12:30pm to 4:00pm. The service has a capacity to have a maximum of 25 people in the building during a session.

During these times there are always two members of staff on duty. These staff will provide food for service users for a small cost during each session. They also, with the help of service users, arrange activities and competitions to provide fun and a chance to do things together in groups, sometimes with prizes awarded for things that have been achieved.

The service provides opportunities for people to learn new skills from high tech things like computer skills to hobbies such as knitting and gardening. We have the use of equipment and facilities within the premises we use to be able to do these things.

The staff also provide support to service users to help and advise them with any issues that are causing them concern or difficulties in their lives. This support is provided in one to one support work meetings which take place during the sessions. Staff will develop a support plan for each service user which will set out clear and achievable goals for the person concerned and identify how these will be met as well as who will be involved.

There are regular service user meetings when people who come to the service can have their say in what is provided, what they would like to see done differently or put across new ideas. These take place once every two months and are attended by the service manager who will listen to what service users are saying and work with them and the staff to look at ways of making ideas a reality.

This service provides people with the chance to relax, have fun, learn new things, meet new people, help others and get help or support for themselves. This is all done in a big, bright, warm and welcoming centre in the Bensham area of Gateshead.

Who is the service for?

The Gateshead Out Of Hours service provides opportunities for people aged 18+ living in the borough of Gateshead who have a diagnosed mental health issue.

How to get support:

We are happy to take referrals from anybody who wants to use our service, or referrals on their behalf from health/social care professionals (e.g. CPNs, GPs, CMHTs), friends or family members and other voluntary organisations.
To make a referral, please click here to download the referral form, complete and return it to MHM, Room 204 Aidan House, Gateshead, NE8 3HU.

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Where Are We?

Case Studies

Click the links below to read about how Gateshead Out Of Hours Service has helped its service users.