I would often feel distressed, anxious and unable to sleep. I wonder how I would have got through this if the service had not been available. The line is confidential which helped me feel safe.

I would encourage people to ring the Helpline … as it has been of great benefit to me

I’d just like to repeat my sincere thanks and to say how much the support of Back in Touch and of my particular Employment Coach has meant to me over the last few weeks.

I know that I would not have been able to get through this difficult time anything like so well without the knowledge that there was at least one person who was on my side

I have found the support and encouragement that Back in Touch has provided invaluable. My Employment Coach has helped me, in particular with interview techniques and with the help of one to one sessions my self-esteem and self-confidence have improved.

This eventually led to me getting a part-time job, which I am very happy about and this in turn has improved my mental health.

It has also been good to know that since starting the new job, the Back in Touch door is still open to me should I need it either with my Employment Coach or the Retention Coach. Thank you very much to my fantastic Employment Coach – Back in Touch really is an invaluable service and I hope that long may it continue to operate at its current level as it really does change lives.