The Telephone Helpline consists of a team of highly trained and experienced support workers who use counselling skills to provide you with emotional guidance and information.

You might choose to call us if:

  • You may be feeling low, anxious or stressed and feel talking to another person might help you cope
  • You may be in extreme emotional distress and feel that there is nowhere else to turn
  • You may be caring for another person and finding it difficult to cope.

Contacting the Helpline can give you a feeling of relief, wellbeing and peace of mind. You won’t be judged and our service is confidential unless we consider that there is a risk to yourself or others.

Areas covered by the Helpline:

Coventry & Warwickshire:
0800 616171


0800 085 1718
5pm-9am 24 hours weekends& Bank Holidays

Kent & Medway:
0800 107 0160


MHM Tenants:
0800 085 1720


0800 052 7350

6pm-6am 7 days a week

0845 601 2457

6pm-6am 7 days a week

North Tyneside:
0845 601 2458

6pm-6am 7 days a week

Please refer to your care co-ordinator for the relevant helpline telephone number.

Redcar & Cleveland:
0800 052 0658

6pm-6am 7 days a week

0800 013 0626

5pm-9am 24 hours weekends & Bank Holidays

Web Chat Available 24/7 in:

  • Sunderland
  • Kent & Medway
  • Coventry & Warwickshire
  • Anglia Ruskin University
  • Plymouth
Click the following link for more information about our Web Chat service.

Please provide your feedback on the MHM Helpline Service

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