Setting up a Senior PWP Network in the West Midlands

Stacey Picken and Marie Boardman, two of our senior Psychological Wellbeing Practitioners (PWPs) in ourSouth-east Staffordshire Wellbeing Matters service, have been working to launch a West Midlands Senior PWP Network. Here, Stacey tells us more about how the idea came about and how the launch went… Progressing from a Psychological Wellbeing …

Suicide Prevention Day 2018

Every day of the year, our staff across England do fantastic work supporting people through crises and helping to prevent suicides. In the words of the Zero Suicide Alliance, ‘one life lost is one too many,’ but we are proud of the positive and life-saving impact we have on so many people. In just the last 10 months, since it launched last year, …

Talking Matters Warrington launches prime provider pathway

Tuesday 17th July 2018 saw Talking Matters Warrington secure an already strong relationship with Making Space and St Joseph’s Family Centre with the launch of our prime provider pathway. The launch looked at the history between the services and how their relationships have overcome many challenges in the past to achieve a first class service …

Celebrating a Year of Client Zone e-learning!

Just over a year ago, our Learning & Development team launched the ‘Client Zone,’ an area on our e-learning platform LearningPool which anyone who is supported by MHM can use to gain additional knowledge and skills to help them move forward. MHM are one of the only mental health charities who give clients access to this kind of e-learning to …

Annual Client Survey

As you know, MHM recognises the importance of seeking our clients’ views to not only ensure we are delivering the services we should be, but to also enable us to continually improve. Therefore, every year we ask all of the clients in our services to complete an annual survey, and this year’s is now available here: https://www.surveymonkey.co.uk/r/H8YPL5D …

A day in the life of a Telephone Support Worker

One of our Telephone Support Workers tells us what a day (or night!) working on our emotional support helpline is like… Ready to start a shift as a Telephone Support Worker (TSW), I arrive at the office where I am greeted by the staff ready to go home. We discuss any concerns or points of interest in our verbal handover, this is in addition to …

MHM Supports End Hunger UK North East campaign

Last week, staff from our User Voice services in the North-East attended a briefing about the End Hunger UK North East campaign, hosted by Gateshead Council. The information provided at the event by local MP Emma Lewell Buck on the Bill she is attempting to get MPs to sign, and the general public’s role in this, was excellent and very relevant …

MHM is Re-Branding!

After lots of hard work, MHM are pleased and excited to announce that we are refreshing our branding, and our ‘new look’ will come into effect on the 1st of June 2018! You will notice some changes, but we hope that this rebrand will make clear the three key strands of the support we provide – services in the community, talking therapies …