Mental Health Matters Helpline
Mental Health Matters Helpline is a confidential service staffed by highly trained and experienced telephone helpline workers, offering emotional support to people.
Our helpline also provides information on local and national mental health services and can signpost you to further support.
You do not need to have been diagnosed with a mental health need to call our helpline. Anyone can contact us about a range of issues, for which they may need emotional support, including bereavement, relationship problems, loneliness, isolation and stress.
The helpline can provide ongoing support over a period of time. We are also here to support people who are caring for others with mental health needs.
Areas covered by the Helpline:
Coventry& Warwickshire: 0800 616171 24/7hrs (For SMS Texting please use: 07786202242)
Durham & Darlington: 0800 085 7027 5pm-9am 24 weekends
Gateshead: 0800 085 1718 5pm-9am 24 weekends
Hartlepool: 0845 045 7110 5pm-9am 24 weekends
Kent & Medway: 0800 107 0160 24/7
Newham: 0800 107 0161 5am to 12 Midnight Weekdays & 2pm to 12 Midnight Weekends & Bank Holidays
Middlesbrough: 0800 052 7350 6pm-6am
Newcastle: 0845 601 2457 6pm-6am
North Tyneside: 0845 601 2458 6pm - 6am
Redcar & Cleveland: 0800 052 0658 6pm-6am
Residents: 0800 085 1720 24/7
Stockton: 0800 052 7349 6pm-6am
Sunderland: 0800 013 0626 5pm-9am 24 weekends
Web Chat Available in:
Sunderland, Kent & Medway, County Durham & Darlington, Coventry & Warwickshire
Available 24/7
